AI assistants and search engines are increasingly shaping how consumers choose fintech products. If you want your brand to be mentioned, and trusted in AI answers, you need to appear on the platforms they pull data from most often.
Here’s the 5-step checklist:
Focus on these five areas, and you’ll increase both your brand visibility in AI answers and trust with potential customers, without relying on expensive ads.
Growing the visibility of your fintech brand can be quite challenging, especially at the beginning.
You have to build trust in order for people to buy your product, as you are talking about their money, the regulations change all the time and it’s difficult to get approved by authorities, the market is already saturated and the cost per acquisition is extremely high. Not to mention that, after you pay so much to acquire a client, you have the so-called hunters, who will negotiate their credits or “fly” immediately after a better offer.
So, marketing for fintech involves high costs, lots of regulations, and trust issues.
How can you overcome all that and increase your fintech visibility?
Well… it’s not all bad news.
Digital adoption has passed the tipping point, with 73% of banking interactions happening online. Consumers trust fintechs as much as banks, and 41% say they’re planning to expand their use of fintech products. So, your mission is to be there when they are looking for your services online.
How do you do that? With the increasing usage of AI, it might be easier now.
AIs “work” by processing information and identifying patterns from vast amounts of training data, which allows them to generate text, answer questions, or perform other tasks. They “mention” brands by synthesizing information from their training data, which includes countless online sources, and citing authoritative content with clear source attributions increases the likelihood of a brand being mentioned in an AI-generated answer.
There are plenty of studies online that analyzed what kind of sources AI uses for generating answers. Among the domains that are the most frequently appearing across the four LLMs (AI Mode, AI Overviews, ChatGPT, and Perplexity) are UGC content sites (Reddit), followed by Wikipedia, and YouTube.
In this article, I’m going to show you how to make your brand visible on these platforms, in order to be mentioned by AIs, increase trust, and generate more leads.
Reddit is one of the most cited UGC platforms in AI answers, especially when people are asking for recommendations like “What’s the best budgeting app in Europe?” or “Which fintech offers the lowest international transfer fees?”.
To leverage Reddit:
The more your fintech brand appears in authentic conversations, the more likely it is to surface when AI tools scan Reddit threads for trusted opinions.
Wikipedia
Wikipedia is considered a highly authoritative source for AI models. If your brand has a Wikipedia page, you significantly increase the chances of being cited in AI-generated answers.
But getting a page approved isn’t easy, you need:
Tip: If your brand isn’t yet eligible for a full page, you can aim for mentions on industry related Wikipedia pages e.g., “digital banking in Europe” or “payment processors.” These references still matter for AI visibility.
YouTube
YouTube is both a consumer search engine and a trusted source for AI. People search for “how to use [fintech app],” “best ways to save money,” or “alternatives to traditional banks,” and videos often get pulled into AI answers.
Here’s how to optimize:
The more your brand owns educational and review style content, the higher the chances of being quoted by AI tools referencing YouTube.
Yelp
Yelp might not sound like an obvious platform for fintech, but it is surprisingly influential for local fintech services, loan providers, tax consultants, and even niche financial products. More importantly, AI tools often pull review-based insights from Yelp, Trustpilot, and Google Reviews.
How to use Yelp:
A strong review profile across Yelp and similar platforms gives you a better chance of being referenced by AI as a “trusted provider.”
Google remains the backbone of digital visibility. Even though AI assistants are growing, Google’s Search Generative Experience (SGE) and AI Overviews are directly pulling answers from indexed sites.
For fintech brands, this means:
Google is still the most consistent way to “train” AI on your brand, since much of its data feeds into AI models.
Conclusion
Getting visibility as a fintech brand without relying on ads isn’t easy, but it’s possible if you adapt your strategy to where trust is built today.
AI tools are increasingly shaping how consumers discover, evaluate, and choose financial products. By strategically positioning your brand on platforms AI trusts, Reddit, Wikipedia, YouTube, Yelp, and Google, you can increase both visibility and credibility.
In fintech, visibility brings awareness, but trust converts users into loyal customers. By combining authoritative content, community engagement, and positive reputation signals, you set the foundation for being mentioned not only in AI answers but also in the minds of your target customers.